A dispatch day that flows.
Bring drivers, routes, staging, vans and waves together. Keep assignments visible to the people who need them.
Daily Dispatch 01
BUILT FOR DELIVERY SERVICE PARTNERS
Your DSP.
Working smarter.
Around the clock.
AI agents and connected workflows bring dispatch, payroll, fleet and compliance together. Less manual work for your team. More visibility for you.
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300+ DSP Companies One connected workspace
YOUR OPERATIONS, CONNECTEDWORKSPACE PREVIEW
MMD / OperationsA connected workday
Everything in view.
Ready for the road.
DISPATCHConnectedRoutes · waves · staging
PAYROLLComparedCompare hours & exceptions
YOUR TEAMInformedAlerts · coaching · reports
Your background teamExample workflows
Roster & schedule sync
Bringing the latest assignments together
Hours & compliance review
Surfacing the exceptions that need attention
Less clicking. More doing.Automation follows your configured rules.
ONE PLATFORM. YOUR ENTIRE OPERATION.
DispatchFleetPeoplePayrollIntelligence
IN THE SPOTLIGHT
Built for DSPs.
Recognized on stage.
Noor Patel the VP of Worldwide DSP Operations Spotlights ManageMyDSP on Ignite Live 2025 in Las Vegas.
IGNITE LIVELAS VEGAS · 2025
A TEAM BEHIND YOUR TEAM
The work keeps moving.
Even when you step away.
AI agents turn operational data into useful findings. Automated workflows handle recurring tasks and follow-ups, so your dispatchers can focus on the road ahead.
Built to work around the clockAI + AUTOMATION
Collect
→Connected operational data
Understand
→AI findings & rule checks
Follow through
Reports, alerts & coaching
Routine work runs without repeated dispatcher clicks.
Your rules. Your team. More time back.
Choose the workflows and notifications your company needs. MMD keeps the routine work moving and brings exceptions back to your team.
Automatic Amazon sync runs while the connected MMD Agent is online and signed in. Reviews and approvals stay with your team where required.
Explore the connected platformMORE CONNECTED. LESS COMPLICATED.
One place for all
the moving parts.
From your first hire to your last route, bring the people, vehicles and decisions that run your DSP into one workspace.
Set up sync. Keep everyone current.
Automatically bring Amazon data into MMD with the connected Agent, with station-specific setup for multi-station companies.
Amazon sync 02
Spend less time rebuilding shifts.
Import Amazon schedules, match drivers and bring existing schedules over from When I Work.
Schedules & migration 03
Turn hours into clear answers.
Bring payroll data together, compare recorded hours with Amazon Flex, and surface differences for review.
Payroll & Flex comparison 04
Catch exceptions before they grow.
Check working hours, breaks, consecutive days and rest-period exceptions, with records ready for your team to review.
Hours & compliance audits 05
The right coaching, at the right time.
Automatically flag safety, attendance, delivery and timecard issues, with coaching recommendations ready for manager review.
Alerts & coaching 06
See what needs your attention.
AI-assisted findings, address assistance and operational recommendations turn scattered information into a focused review.
AI operational intelligence 07
See the direction. Act earlier.
Follow scorecards, performance trends and predictive insights, with the historical context to guide coaching.
Scorecards & insights 08
Keep every van in the picture.
Manage branded, owned and rental vehicles alongside DVIC photos, maintenance records and service needs.
Fleet & DVIC 09
Give every new hire a clear start.
Manage candidates, onboarding documents, training and employee records throughout their journey with your company.
HR & team management 10
Know how the day really went.
Connect daily reports, route efficiency, paid and dropped routes, and work summaries for a clearer operating picture.
Reporting & work summaries 11
From delivery evidence to dispute.
Review photos, maps and customer notes, edit proposed drafts, then let the Agent submit the disputes your team approves.
Private pilot · limited availability 12
PUT THE DETAILS SIDE BY SIDE
Payroll confidence
starts before payday.
Bring your payroll records and Amazon Flex hours into the same conversation. Find discrepancies, review working-hour exceptions and give your team a clearer path to reconciliation.
- Automated payroll data workflows
- Payroll hours compared with Flex activity
- Working-hour compliance checks
- Exceptions surfaced for human review
Hours reconciliationILLUSTRATIVE EXAMPLE
See the difference.
Two records. One review.
PAYROLL HOURS42h 10m
FLEX HOURS40h 45m
1h 25m difference
Review the underlying records before finalizing.
Your team makes the final payroll decision.
FROM BEFORE DISPATCH TO AFTER RTS
A better rhythm for the whole day.
A clearer start, before the first van leaves.
Connected schedules, roster information and operational reports help your team start with the latest information in one place.
GOOD QUESTIONS. CLEAR ANSWERS.
Built to fit
your operation.
Can workflows run without repeated dispatcher input?+
Yes. Once your company configures the relevant workflows, recurring syncs, reports and eligible alert-triggered actions can run automatically. The connected Amazon Agent needs to remain online and signed in. Your team still handles exceptions and any required approvals.
Can we use MMD across more than one station?+
Yes. MMD supports companies working across multiple stations. Configure each station's connections so synced information reaches the correct station workspace.
Can we bring over our existing schedules?+
MMD supports Amazon schedule imports and a When I Work schedule migration workflow, including matching uploaded names to your drivers and creating shifts.
Are automatic CDF disputes available to everyone?+
The CDF Dispute Agent is currently a pilot. It reviews delivery evidence, prepares editable drafts and can submit approved selections. Availability is limited while the workflow is being refined.
MORE TIME FOR WHAT COMES NEXT
Your next chapter.
One connected platform.
Give your team the tools to run a more organized, informed DSP.